Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

  • **If you would like to write a testimonial for our website, please e-mail it to jonm@hinsey-brown.com.

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  • This is exactly the way a funeral home should operate. Every problem we had was handled with respect and thoughtfulness. The staff is very kind and professional. John Henderson went above and beyond in doing his job.

    Mr. & Mrs. Randy L.
  • This is an excellent example of what a funeral home should be. The integrity of ALL staff and owners is outstanding but when their compassion, friendliness, and sincere desire to serve entire in, it is unbelievable.

    Judy S.
  • Hinsey-Brown is the Gold standard by which all other facilities should be compared. Their sensitivity, attention to detail and willingness to provide any assistance at any time made a difficult time much easier on my family.

    Matthew F.
  • At the absolute hardest time in my life, they made sure every detail was handled. Jon McCutchen and Leanna Gross showed our family love and compassion through the whole process.

    Mary L.
  • I appreciate the care and attention to detail everyone showed. There was nothing that could have been improved, everything went as arranged. John Henderson was very helpful when planning my husband's services and helping pick out merchandise.

    Marjorie P.
  • The entire staff at Hinsey-Brown was wonderful during my mother's services!!

    Jerrilyn C.
  • There are not enough words to express the kindness and care. Everything that was done was perfect and so detailed. They made the worst day of my life much easier. The funeral service was perfect and my mother looked beautiful.

    Shelia M.
  • We were overwhelmed with gratitude and thanks for how well Jon McCutchen took care of us and our mother. There aren't enough words, or enough time to express all that we are feeling. Please pass our thanks along to the rest of the Hinsey-Brown staff because you are all very special and wonderful!

    George M.
  • One of the most service oriented businesses in the New Castle area. Appreciate this business very much.

    Judy S.
  • You all did an awesome job with my mother, could not have asked for a better team of people or place then here! Thanks to you all for a great job with Nannie Ferrell.

    Frank D.
  • Kevin Brown was very accommodating in pre-arranging our services and carried out our wishes perfectly at the time of the funeral. We couldn't have asked for the service to go any better.

    B.M.
  • The staff was so very kind and caring. All of the staff that we had contact with were so special to us. John Henderson is a wonderful person. He made a horrible time bearable. John is the most caring person we have ever had the pleasure to meet.

    S.V.
  • Kevin, Wanda and Molly went above and beyond what I could have needed. They made each step easy to endure. Very kind and caring!

    N.M.
  • We felt highly supported throughout this process. Phil Hinsey was highly professional yet compassionate and understanding of our emotional needs. David Brown was extremely helpful in designing our headstone. I've also been very impressed with your follow-up service and would recommend Hinsey-Brown to anyone!

    J.F.
  • Kevin Brown is such a phenomenal person. I felt so comfortable making these arrangements. The staff is also very attentive and show a lot of attention to detail.

    J.M.
  • We will never forget the wonderful care you gave to our family during our loss. You have a wonderful staff!

    M.C.
  • The staff at Hinsey Brown is fantastic. Our friends and family have used them for years, and have been more than satisfied with their professional and caring services.

    L.C.